Abnormal shutdowns during use and not
During normal use and even not using it, it turns off without warning and the only way I can turn it back on is to hold down the power button and volume down.
832658
評価: 1
1
1 件の回答
最も参考になった回答
評価: 783.7千
1.1千
894
2.3千
@riccardorusso start your phone is safe mode and see if that does it in that mode as well. If not then the issue can be a bad app. You will have start remove those until you find out which one caused this.
- To activate Safe Mode, hold the power key until the Power off icon appears.
- Press and hold the Power off icon until the Safe Mode prompt appears.
- Select Safe Mode to confirm.
If it continues to shutdown, it is possibly a power issue, so you need to consider checking the charging board for short circuits, missing or burned components etc. Also consider replacing the battery.
Since iFixit does not yet have a guide for that, use something like this video to work on your phone.
IF nothing helps, I would also suggest that you backup all of your files on your phone to your computer and then do a factory reset. Remember, with that you will lose all of your saved files, password etc. Make sure you have proper backup on that.
Here is how to do a factory reset according to Samsung
このアンサーは役に立ちましたか？
スコア
1
