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2021年10月発売。モデルナンバー GB7N6(非5G mmWave)、G9S9B(5G mmWave)。

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Display does not respond to touch

Phone was dropped, then the touchscreen became intermittently non-responsive. Applying pressure to the sides of the device or providing some flex would get touch functionality to restore for a while. Eventually even this stopped working and the touch functionality stopped working entirely although the display itself is still perfect.

I figured this must be a screen issue though I dont understand why only touch would fail and not display; so I ordered a replacement screen and hooked it up to test but again have the same issue, display works perfect with no touch input being accepted. I inspected the connector/board for the display and don't see anything wrong (although I dont have magnification). I cleaned the board side of the connector with 90% IPA though it made no difference.

Anyone have an idea of what to look for? I understand I will most likely need a new phone at this point but I'm still interested in what went wrong.

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Have you rebooted the phone with the new screen attached? I had one one that needed it to be done twice before the screen was accepted and the touch then worked. You may even have to reset it if just a reboot doesn't work.

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Mike Meller さん、ありがとうございました!
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