Microsoft Bluetooth mouse, part of the Sculpt family of computer peripherials.
Tammy VT @katwmn715
評価: 1
投稿日: 2022年11月11日
I put new batteries in mouse, Blue light is on along with Green light but mouse does not move on screen???
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Did it work fine before old batteries died out? If it's the first time you're using it on your PC, did you install the required drivers correctly?
Simone さんによる2022年11月13日
William @willjoe
評価: 777
4
1
投稿日: 2022年11月14日
Check that the battery of the mouse is charged. Make sure that the receiver (dongle) is firmly plugged in to the computer. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel.
Regards,
Will
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Did it work fine before old batteries died out? If it's the first time you're using it on your PC, did you install the required drivers correctly?
Simone さんによる