Says Service on passport

It is possible that your Escort Passport 9500IX is indicating that it needs to be serviced. This could be due to a variety of reasons, such as a malfunction or a need for calibration. Even though you have updated the firmware, it may still require further attention.

If the device is still within its warranty period, you may want to contact the manufacturer for further assistance. Otherwise, you may want to consider taking it to a certified technician for evaluation and potential repair.

It is also possible that the device has reached the end of its life cycle, but this would depend on factors such as usage and maintenance. A certified technician should be able to provide more information on the device's condition and whether it can be repaired or needs to be replaced.