Screen white and coloured lines

Hi

The screen has been cracked and cannot be repaired, it needs to be replaced.

Here's an image to show the problem.

(click on image)

What is the model number of the laptop as shown on the information label on the bottom of the laptop? Knowing this will make it easier to find a replacement screen and to remove the old screen to replace it

Hi,

That number is not showing any results so the best I can recommend is to use the following links to fix the problem.

Here's the hardware maintenance manual for the laptop series. (Note the Machine Types on page 1. e.g. 3443, 3444 etc- hopefully yours is one of these. The MT number should be on the info label on the bottom of the laptop).

Go to p.82 to view the procedure to remove/replace the LCD panel

Here's the parts list for the model series. Insert the Machine Type number of your laptop into the Search by product name, serial number, machine type Search box and click on the link that appears. This will give you the part numbers for all the compatible LCD panels. Search online using the part number only, to find suppliers that suit you best. Usually the part number can be found somewhere on the back of the LCD panel if you wish to verify that you're getting the same one as you have now.