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An all-in-one printer and scanner with duplex print and WiFi connection.

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5B02 error - ink absorber full.

I am struggling to reset the printer from the 5B02 error (having emptied the ink absorber). I have followed the instructions given on youtube etc, but no success.

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This error is (generally) not worth fixing, sadly. See if you can get the part, but don't be surprised if you can't.

In order to PROPERLY fix it, you need to make sure you have a Canon printer which doesn't rely on a cloud login for the service tools and runs on a standalone PC (looks good since you need ~V5204 and its standalone. However, I am not linking it to make it hard for Canon to DMCA the links that take 5 minutes to find) and you need to know how to put the printer into service mode (on these, the character LCD will usually be blank), change the waste ink pad and then put it into service mode and run the tool, then reset the counter. This isn't like the Epsons which had a built-in reset on some of the old ones like the R200/280 before going SW only -- though it MIGHT work. Refer to this video, as it works on some Canons: Canon inkjet printers: how to reset the Waste Ink Counter - YouTube

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Thanks so much, after hours of trying the canon service software and failing this seems to work on pixma4260. May have to do this each time you start the printer as error code5 b02 seems to be very persistent. Thanks again

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@geoffmartin8264 Once it gets too full it’s time for a new one.

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I know this is an old post, but thought I'd add my findings in case someone comes across this post like I did looking for a solution.

I was able to resolve this issue with my Pixma MG3620 following the instructions on this site: https://easyfixs.blogspot.com/2019/09/se...

This site is incredibly detailed and helpful for fixing a ton of different Canon models.

I can't speak to the security or safety of this site or tool, so I would recommend downloading and installing this tool in a sandbox or on a computer that can be wiped, and on an isolated network if possible. All I know is that after 5+ hours of digging for solutions and being told "it's not possible", this tool had me screaming "hallelujah" in minutes. It's a little tricky to install, as the package downloads as a .rar file. I used 7-Zip to extract the files, and then again to extract the program.

I would also recommend that you DEFINITELY do not run this tool without also cleaning your Ink Absorber pad(s). There's a reason these printers basically shut down because of this error (but also, c'mon Canon, this is nuts).

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Andrew Harthill さん、ありがとうございました!
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