How to fix it kernel power 41

i need more info what did u do or try to do when u got the blue screen

@hay yew The bluescreen often occurs when I use the laptop to do office work such as typing in word or excel or browsing using Google, after that I experience a bluescreen, the laptop is used for 1 hour or 30 minutes after that it's a bluescreen, how do I fix it?

this sounds like u have a corrupt update or a bad error u can try the reset if that doesn't work it could be a lot of things but try fresh restart first u can try to keep the data but sometimes it won't allow depending on the problem it incounters

here u go

put on a flashstick or just run and it will work if u have on flashstick u got windows 10 repair key

https://www.microsoft.com/en-us/software...