Data recovery black screen.
When i turn on my laptop it turns on but the screen stays black but the caps lock blinks on and off alot. I want to know how to get my data on the laptop.
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Hi,
What is the full model number of the laptop as shown on the information label on the bottom?
Easiest way is to remove the HDD and insert it into a caddy and then connect it to a desktop PC as a secondary drive.
There are links online that show how to connect a HDD from a dead laptop.
Is there a sequence to the Caps lock blinks? Check if there is a pause between the blinks e.g. 4 blinks - pause - 4 blinks - pause etc. This may be an error code which tells you what is wrong
Update (09/26/2021)
@ matt tav
Here's the maintenance and service guide for the laptop. Go to p.55 to view the necessary pre-requisite steps and then the procedure to remove the HDD.
Here's a link that explains what to do when you have the HDD
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HP Pavilion dv4-2140us Entertainment Notebook PC
