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The Astro A40 TR Headset is an audio device released in August 2015, identified by model number 3AS48-XOU9N-601

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Sound is severely distorted

One day I was playing rust, and then I looked left at my dog, and it tugged on the wire a little bit and then it sounded as if my astros were half plugged in, they were fully plugged in. I tried unplugging them or using them in a different device, but nothing worked. I could hear a little bit of sound, but it was severely muffled and distorted. Please help.

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Probably bad sound cables or bad speakers

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@nathanfonk sounds like you pulled some wires either fully off the jack or it’s partially loose and they are shortening the sound out. Hence the distortion. My suggestion is that you open up the jack and check it out. Should be a straightforward replacement

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Nathan さん、ありがとうございました!
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