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The Amazon Echo Show 2nd gen was released by Amazon in September 2018, with the model number DW84JL. To validate that your device is the same one that is featured here, check the base of the device. On the rubber pad there will be small writing with model number being included. The Echo Show 2nd Gen is a home assistant with a 10.1" touchscreen display and Alexa voice control capabilities.

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there is a replacement screen?

is there a way to get a replacement screen or digitizer? mine has the glass digitizer shattered, I talked to amazon customer support, and as it is out of warranty, they cannot neither repair it, sell a replacement part, I mean they can’t do anything to support the repair, really amazon? an enterprise son big as Amazon and there is no support for repair their products, if you broke any amazon device it means only one thing: one more thing to the trash and you have to buy a new one, even the cheaps china devices has replacement parts, I mean, Amazon is more polluting the environment with these electronic trash, it is really a shame, I will not buy an amazon product until they get a basic service supports for repair their devices, a shame for a company so big.

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There are no parts available. It's so cheap to purchase that no one wants to repair something that would cost more to repair than to replace.

Update (06/23/2020)

Unfortunately I can't find parts for it.

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the Amazon Echo Show 2nd Gen is not cheap at all, am I so poor that $169.99 with discount is so cheap?

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Did you find any screen replacement?

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I too am searching for a digitizer for this unit. If ANYONE knows where to get ANY parts, please let us know.

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Did you find any source for 3ch Show digitizer? Mine died after reset. Support says hardware failure. Every type of reboot stops at "Language select", screen fully unresponsive.

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GERARDO SANCHEZ CORTES さん、ありがとうございました!
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