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Why are none of the buttons working on my wonderboom?

I’ve tried pressing every button on my spreaker and none of them are doing anything, I can’t even turn it off. I tried to reset it five times but it doesn’t seem to fix the problem. It only turns on after a long charge and then immediately after, all the buttons are useless still.

Buttons that don’t work (all of them):

  • UE button
  • Power button
  • Pairing button
  • Volume + button
  • Volume button
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Have you spoken to UE yet? I think you need to get a replacement unit as long as you haven't damaged yours in any way.

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I have exactly the same problem! At first it won’t turn on, but after few resets if finally works, connects and plays well, but none of buttons work. To turn it of I need to press Volume up button and pairing button simultaneously.

Any ideas what’s wrong?

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Perform a “hard reset”. This can be done by pressing the volume up (+), the volume down (-), the Bluetooth button, and the power button simultaneously. Hold for approximately 15 seconds. I recently had this issue and now my speakers are working fine. Hope this helps!

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Eden Crawford さん、ありがとうございました!
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