This 11.6-inch Acer Chromebook features an Intel Celeron 2.16GHz processor, 2GB DDR3L SDRAM, and a 16GB solid-state drive. It runs on the Chrome operating system and comes with Google Docs and QuickOffice Editor, which works with any MS Office files.
I know this post is a bit old but I had this problem and found that you need to replace the keyboard palmrest. This worked for me. Its a bit of work because you have to completely disassemble the unit but I found the repair straightforward.
