Google home mini does not respond

This is what exactly happened to me on third day of using. But the worse part of mine is it said that microphone is off WHILE a switch was ON. Even worse, when I switch the mic off and on again, nothing happened and 4 orange lights still on. The recorded activity is exactly the same as yours.

Have you got any solution yet?I really need to know because I'm in Thailand with no google store here and shipping cost to Japan (where I bought it from) is almost half a price of Google home mini itself.

Thanks in advance!

Sounds like a hardware fault, I’ve read of a few that this happened to. As mentioned, try a factory reset as per the Google support docs, if that doesn’t resolve, try for a warranty return or replacement.

For the static feedback you just need to go into your S Voice app and turn off always listening. And as far as the actual Google Assistant being unresponsive or suddenly going stupid, there is a YouTube video on where you need to clear out your cache in the Google app in your phone settings not on Google assistant app, in addition to your history that it has saved up as you've been using the Google home. In addition to cleaning out the stuff that the YouTube video will tell you, I also every other time just for good measure go in to the boot logger on Startup and clear out my cache partition on my phone just in case anything resides in there. And like in the video says you might have to set up your hey Google Ok Google trigger

Disconnect the device and power on it after 10 seconds. After the Google home setup, tap and hold the microphone and then say ‘Ok Google’.