メインコンテンツにスキップ

2014年9月19日に発売されたiPhone 6の修理情報とガイドです。モデル番号 A1549、A1586、A1589。

4994回答 すべてを表示

iPhone 6 Touch ID Issues?

I have the original home button to my iphone 6 & reset it to factory settings yesterday. Just tried to setup touch id & i get hit with "Unable to complete Touch ID setup. Please go back and try again" whats wrong?

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 1

4 件のコメント:

Did you do a restore from your iCloud backup? If you did the fingerprint data will need to be deleted first

さんによる

walk me through this please? this was my friends old iphone i have his icloud info what do i do, i restored from itunes @danj help?

さんによる

Lets back up here... You have two phones which you are trying to get one to work?

さんによる

i have one phone its a iphone 6 @danj

さんによる

コメントを追加

3件の回答

you have the original hone button, if you changed the home button from 1 to another screen it is possible to have damaged the cable in the process. Once the cable has been damaged the only way to have the touch ID repaired is for Apple to do so.

Before going to apple ensure the cable is connected at both ends correctly. A hard rest should solve the problem if there isn't any damage to the home button flex.

Also if you changed screens -did the screen come with a backplate on the newer screen? If so the cable may be bad.

Let us know.

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

My toch id says the same I have the whole phone original I have not replaced any thing but I only have a screen protector on I need some help

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

You guys are smart with the details of what will and won't work. Have a question, Had an iphone 6s where i replaced the screen and transferred over the original touch id, home button as I know you can't use a new one. I've done this many times, but this time the touch id won't work after put back together. It doesn't give any error at all. Just when you try to add new finger print, it acts like you don't have your finger on the home button... No errors. It just won't prompt you to scan your finger and can't get it to work. Any ideas?

このアンサーは役に立ちましたか?

スコア 0

2 件のコメント:

still need help with this?

さんによる

the 6 s had problems with the cable for the home button in the screen, I would check all of the connections, the foam on the home button sometimes gets in the way, also when making the connection the actual cable connection gets damaged-very soft metal, Try another screen if you have it or put back into the original to test the actual home button wasn't damaged.

さんによる

コメントを追加

回答を追加する

Godxly さん、ありがとうございました!
統計データ:

過去 24時間: 2

過去 7 日: 2

過去 30 日: 2

今までの合計 2,609