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Samsung's flagship tablet, released in March 2017. Identified by model number SM-T820.

Screen off memo not working

Why is the screen off memo function not working? I've turned it on in settings for s pen. Screen off. Press button and double tap screen but nothing happens.

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Being in Dex mode was my problem. S-pen screen-off memos option in Dex mode greyed out the enable option as found in Settings - Advanced Features - S-pen

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Hi,

Have you checked if anything you have written using "screen off memo" is in Samsung Notes at all?

This is from the User Guide p.162

" Screen off memo: Create notes by detaching the S Pen while the screen is turned off and then writing on the screen. Screen off notes are saved in Samsung Notes. "

You can browse notes you create. From the Home screen, tap Apps > Samsung Notes. Browse note entries by swiping up or down. To search for a note, tap Search.

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Being in Dex mode was my problem. S-pen screen-off memos option in Dex mode greyed out the enable option as found in Settings - Advanced Features - S-pen

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nyashajames nyamugure さん、ありがとうございました!
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