メインコンテンツにスキップ

Speaker turning itself off

I just got a new UE wonderboom speaker off of Amazon, fully charged it, and now when I try to play music through it it will turn itself off after playing for a few seconds. I’ve tried a default reset and removing the device from my phone, any ideas on what to do?

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 1

コメント:

yeah i get the exact same thing here. exactly 45 seconds after its been paired it will turn off. even though there is music playing. this happens on any device i pair it with.

by

Hi, did anyone get a resolution for this?

Thanks

by

Bro guys mine does that too where we droppin

by

Is there a real fix for this? Mine does it too. I was thinking battery life - trying to recharge via usb cable now.

Even pressing the ‘+’ and ‘-’ simultaneously doesn’t tell be battery level like it’s supposed to.

by

mine does this too, does anyone know a way i can contact someone at wonderboom to maybe replace it?

by

1以上のコメントを表示

コメントを追加

5件の回答

Hi @greenteaa ,

Does it turn off (power off) or does the music just stop playing and the power light (and BT light) are still on?

(It should turn off after 15 minutes if no music is detected, not a few seconds with music)

In any event as you have just bought it consult the manufacturer's warranty statement that came with the speaker as to what you have to do to make a claim for a manufacturer's warranty repair, replacement or refund.

Update (01/12/2018)

Hi @greenteaa ,

As a last resort, if possible try pairing it with a different BT source (another phone perhaps) to eliminate the remote possibility that it is your phone (can't see how but it doesn't take long) and if it still fails then get the speaker replaced under warranty.

この回答は役に立ちましたか?

スコア 0

コメント:

It completely powers off

by

In mid song or when its just sitting?

by

Both, it will just shut off after about less than a minute of being on

by

Same problem here. Just turn off asap it connects to Bluetooth or play song.

by

I have the same problem! So annoying

by

コメントを追加

just replace it by warranty

この回答は役に立ちましたか?

スコア 0

コメント:

How long is the warranty

by

コメントを追加

Only happens when it is plugged in and charging ( playing ) and after the power had gotten low enough for the red light to flash. So possibly just needs more of a charge before playing.

この回答は役に立ちましたか?

スコア 0
コメントを追加

Same with mine and friends of mine. Both UEs switch off in few seconds after power on. But both work fine if usb charger is plugged in. Guess something wrong with power controller or internal software. Battery is fully charged, and units are updated.

この回答は役に立ちましたか?

スコア 0
コメントを追加

if you have simcard with t-mobil it will only play for a few mins then turn off ,on pandora i have tablet with att simcard works great i have a samsong cell with t-mobil service it dont work well at all so checkwith another phone with different sim card good luck took me 28 hrs to get it right

この回答は役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Anna M さん、ありがとうございました!
統計データを表示:

過去 24時間: 35

過去 7 日: 226

過去 30 日: 887

今までの合計 13,651