Why won't my device charge?
I plug the device into the car and it doesn't charge.
Try charging the device indoors with the power off. If the device still won't charge, the device may need new cables to charge. Consider purchasing a micro USB to USB cable and a USB to wall adapter. If new cables are not helping, then the device may need a new battery.
Check out the troubleshooting guide on this device for more information: TomTom GO 500 Troubleshooting Guide
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