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The device identification can be found on the side of the headset.

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Beats won't turn on

Whenever I try to turn on my beats solo 2 wireless, the lights just all flash white and followed by one red light, and then the same thing 2 more times. I am not trying to reset my beats when I am turning them on, and I tried charging my beats to full battery, and when I turn my beats on I know I am not holding the power button to long or to short. Apple won't take my headphones to repair since they are 5 days over the warranty... Please help.

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I have the same issue. Did you get any solution to it ?

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Hello,

Yesterday I was at the gym and my Beats Solo Wireless 2 Active turned off out of nowhere. I turned them back on but they would turn off again within 10-45 seconds each time. I plugged them in to charge but the LED lights indicate that the battery is 100% full. I have reset them multiple times. I now can get them to turn on approximately 1 in every 5 times that I press the power button.

Any suggestions?

Thanks

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I have same problem after a few weeks I repaired my solo 2, I also had power off problem, so I had to plug 3.5mm cord to turn it off! Is it about short circuit or any software problem?

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You have a short circuit on the wires in the left side. It's a group of 5 wires coming from the PCB to the 3.5 mm connector. Those wires get smashed by the vibration and start to short or simple opens killing a channel.

It is a though job, but you have to open the left side, top and bottom, loose the cables (glued and soldered) and try to isolate the wires making sure they aren't broken.

It is a micro connector with 5 wires. The red one is the control that probably is shorting.

blue and black are pos left and right and green and gold are the neg left and right.

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I am sure this is what is happening to mine. I have opened up the headset completely and inspected the wires but they all look OK. I also tried to separate all wires so they are not touching. Once in a while I can get the headset to turn on, but if I move/touch anything at all it goes off again (which is why I am convinced it is a short as you suggested). I have tried to isolate what I move that turns it off to id the short, but no success. The wires seem to be inserted/soldered into the chip, and not sure I can pull them out without damaging and don't think I could get them back in....everything is very small. Any other advice and exactly what am I looking for? Thanks!

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So I had a similar problem, my beats would only stay on if connected to the USB. Basically I thought I needed a new battery, so I bought for 20 dollars on eBay. But, I wanted to see if I can open them up and make sure I can do it myself. Very easy. Right ear cup, pry it open but try not to damage anything, and connect and reconnect the battery.

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When you connected and reconnected the battery, did you take the whole battery out or just disconnected the cord

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Fixed mine. I have a first-gen wireless. I tried these combinatons:

1. power button + b-button 120s or 10s, usb-plugged in or not

2. power button + volume down 120s or 10s, usb-plugged in or not

3. power button + volume up 120s or 10s, usb-plugged in or not

The only combo that worked for me was: power button + volume up 120s usb-plugged-in. Spend about 2 hours researching and trying out all combinations.

Hope it will work for you too.

ps. also tried

- plugging-in/unplugging 3.5mm audio cable (didn't work)

- tried to update firmware (new computer usb-c couldn't even detect the headphones)

- reset using beats support page instructions (didn't work)

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Thanks a lot. Worked for me.

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Hi Maks,

Have you tried to reset them?

The Beats support page has a KB page about it.

https://www.beatsbydre.com/support/how-t...

I hope this helps.

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You haven't found anything yet? Besides the reset thingy

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Did anyone find a solution to this? I have the same problem and it is not working, it's my first time trying to connect to the wireless mode as well.

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I actually had the same problem I went on YouTube and figured out how to open them up unhooked the battery for about 5 minutes hooked it back up and they worked like new...

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I actually had the same problem.. went on YouTube figured out how to open them up... which is very carefully because on the videos they don't tell you there's a wire connected to the side cap.. then I unhooked the battery for about 5 minutes hooked it back up and wouldn't you know it those suckers are working like new

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The thing that John did, did not help mine

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I have the beats solo wireless 2 and for some reason I could not get the headphones to powers on—even after like 30 resets. I think this is some kind of glitch in the beats headphone themselves. I’ve noticed they will not turn on after I use the aux chord for a wired connection.

However, I have been able to successfully get them to power up twice with this method.

  1. Plug them into your laptop using the USB chord **Note: I used the beats one that was included. Also I was on the beats updater website (you will need to download the software). Each time the updater was able to identify my headphones—not sure if this was part of the solution, but i did do this each time.
  2. Also plug in your aux chord into your computer and the headphones.
  3. While plugged up hold the power button for 3 seconds. **Note: You may be able to skip this—I’m only including this because this is what I did—not sure if it impacted it or not.
  4. At the same time remove BOTH the aux chord and the USB chord from the headphones.
  5. Lastly, blow into the the Auxillary port. —Again may be able to skip —but I did do this both times.

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Maks McMuffin さん、ありがとうございました!
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