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Current version by: Subaru ,

Text:

Fixed mine. I have a first-gen wireless. I tried these combinatons:
 
1. power button + b-button 120s or 10s, usb-plugged in or not
 
2. power button + volume down 120s or 10s, usb-plugged in or not
 
3. power button + volume up 120s or 10s, usb-plugged in or not
 
The only combo that worked for me was: power button + volume up 120s usb-plugged-in. Spend about 2 hours researching and trying out all combinations.
 
Hope it will work for you too.
 
ps. also tried
-
plugging-in/unplugging 3.5mm audio cable (didn't work) and tried
- tried
to update firmware (new computer usb-c couldn't even detect the headphones)
- reset using beats support page instructions (didn't work)
ps. also tried
-
plugging-in/unplugging 3.5mm audio cable (didn't work) and tried
- tried
to update firmware (new computer usb-c couldn't even detect the headphones)
- reset using beats support page instructions (didn't work)

Status:

open

Original post by: Subaru ,

Text:

Fixed mine.  I have a first-gen wireless.  I tried these combinatons:

1. power button + b-button 120s or 10s, usb-plugged in or not

2. power button + volume down 120s or 10s, usb-plugged in or not

3. power button + volume up 120s or 10s, usb-plugged in or not

The only combo that worked for me was:  power button + volume up 120s usb-plugged-in.  Spend about 2 hours researching and trying out all combinations.

Hope it will work for you too.

ps. also tried plugging-in/unplugging 3.5mm audio cable (didn't work) and tried to update firmware (new computer usb-c couldn't even detect the headphones)

Status:

open