I get a authentification problem
I connect to wifi but then it tries to reconnect almost immediately and I receive a authentication problem and it won't connect. Help!
Are you entering the correct password for the WiFi network that you are trying to connect to?
Is it trying to connect to the same WiFi network every time?
Try the 'forget this network' option on the one that you wish to connect to, restart your Kindle, go to connect to Wifi network and select the network you want. You will need to know the password.
Couple of things to try.
1. Can you connect to the Wifi network using another device, e.g. a mobile phone? This will prove that the password being used is correct.
If it connects automatically without the need of a password (because it remembers it from being used before) 'forget' the network and then try to connect to it again having to use the password.
If it connects after entering the password then at least it proves the password is correct.
If you can't connect perhaps the password may be case sensitive or you are maybe using the wrong one. If you are trying to connect to your wireless router, try switching off the router, wait for a minute then switch it back on again. Allow it to initialize and then try to connect to it.
2. Try a 'reset' on your Kindle. Press and hold the Power button for 20-30 seconds, release and let the Kindle start. Try to connect to the WiFi network.
I haven't been able to use mine for like 2 years wouldn't connect when I got it but I had two so I said fudge it and used the extra one. Now my toddler broke the screen. So I went to other kindle went to connected devices and hit network setting reset and now it works 😑.
To fix this issue please ensure your router's WPA settings are not above WPA2.
WPA stands for wifi protected access which helps to protect WIFI passwords from being cracked. Login to your router go to advanced settings then wireless then security. Here you will see a drop down for security. if its set to WPA-3 please change it to WPA2-PSK (Do not worry this is still a secure protocol). Apply the changes to your router.
Once the change is completed you will need to reauthenticate to the network using the password.
I believe kindles cannot support anything higher then WPA2
Please let me know if this works for you.
ixed it!!! OMG! Okay, googling lead me to an amazon page that mentioned changing my clock to the correct time zone. Well I haven’t turned this thing on in 2.5 years, it was still showing a previous time zone I lived in, and my password to my Amazon account had changed. Nothing I clicked on would let me change my password. After 3 hours I decided to try changing the clock. Well, for some STUPID reason that prompted an Amazon auth screen to pop up and let me sign in to my account with my new password. Dang thing works now. It’s downloading software updates as I type this. Good luck!
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