Pickup rollers not working
Hi, the pickup rollers on my printer are not picking up paper and feeding it to the other rollers. They are not turning at all. I removed them and cleaned them but this did not fix the problem. The HP website has no other suggestions. Though the printer isn't new, it's seldom used, so user stress isn't the problem. Suggestions? Ideas?
Thanks
Dee
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Hi, Guys. I am trying to fix the same problem on a HP Officejet 6500 E710n-z, but the floor of the unit has no free space for a hole to be drilled, seems they found out about JamBro’s advice, deleted his pic URL’s, and changed the design of the unit, just for him. Maybe my question will clarify my problem. My rollers shaft appears to be very “lose” in it’s position, able to be lifted up and down with an earbud. Is it supposed to be so mobile, or has something given way, that was supposed to keep the shaft in place?
Quinton
Panama
+50769111219
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