IMS Service has stopped
There is a message said, Unfortunately, IMS Service has stopped. I keep tapping the 'OK' button but still the message wont go out. Help please me as soon as possible.
My partner did an update this morning, and it's been a disaster.... the IMS Service message has popped up all day long.
After searching on line for various 'cures' modified something, which seems to have worked on a Samsung Galaxy Neo 5. (I removed the mini SD card before hand)
Select CONFIGURATION MESSAGE
Choose a previous version- I chose an August 2015 version
Let it download - an 'OK' message to say it has downloaded comes up
So far... no horrible pop-ups... and happiness is restored!
This happened to me when I "synced" with "Cloud." I had to go into
More (right hand corner)
AT&T Messages Backup & Sync
Discontinue the Sync
Similar answer to fix my S5 Neo:
Open Messaging (SMS)
Select More from top right menu
Choose Chat Settings
Tap on Rich Communications Settings and uncheck Rich Communications
Worked for me
This is a copy from another site. It work's for me
After this, I did a restart with my Galaxy A3 2016
I had the same problem. Here's a fix:
1. Open 'Messages' (SMS app)
2. Go to 'Settings' in the top right (you need to scroll down to see 'Settings' from the options, as the defaul pop-up window isn't big enough to show all of them)
3. Select 'Default messaging app'
4. Select 'Rich Communications'
5. Uncheck the 'Rich Communications' box
This has stopped the 'Unfortunately IMS...' message appearing every few seconds on my S5.
Hope this works for you, too.
Go into app manager ...then tap more button select system apps from the drop down box ...scroll through for com.sec.ims select this app ...should look like a green bot/man there's an option to clear notification pop up ...this should do it along with clear any cache there too..
Samsung S5 neo only...that's my device and I had same problem after an OS update.
STEP 1: ISOLATE THE PROBLEM IMMEDIATELY
As I said earlier, the error message “Unfortunately, com.sec.imsservice has stopped” can be caused by either a pre-installed app or downloaded one. So, to isolate the problem, you need to boot your Samsung Galaxy S5 in safe mode to temporarily disable all third-party apps.
Turn the device off.
Press and hold the Power key.
When ‘Samsung Galaxy S5’ appears on the screen, release the Power key.
Immediately after releasing the Power key, press and hold the Volume down key.
Continue to hold the Volume down key until the device finishes restarting.
Safe mode will display in the bottom left corner of the screen.
Release the Volume down key when you see Safe Mode.
STEP 2: DISABLE / UNINSTALL THIRD-PARTY MESSENGERS
If the error message doesn’t pop up while the phone is in safe mode, it means that one of your downloaded apps caused the problem. More often instant messaging apps are the primary cause of this problem, so find them and disable or uninstall them before you boot the phone in normal mode.
The purpose of this procedure is find which one is the culprit but apparently if you uninstalled all suspected apps, then you wouldn’t really know the specific app. If you’re really curious to know, I suggest you boot the phone normally and disable or uninstall suspected apps one after another until the error message won’t pop up anymore.
STEP 3: CLEAR THE CACHE AND DATA
If the error message still pops up even in safe mode, then none of your third-party apps is causing the problem. More often, when this problem happens and it’s not a third-party app that caused it, it’s the Contacts app or the IMS service itself.
Galaxy S5 owners who have encountered this problem reported clearing the cache and the data of both the Contacts app and the IMS service will fix the problem. So, here’s how you do it…
From any Home screen, tap Apps.
Scroll to ‘APPLICATIONS,’ then tap Application manager.
Swipe right to the ALL screen.
Scroll to and tap Contacts.
Tap Clear cache button.
Tap Clear data button, then OK.
Now find com.sec.imsservice and tap on it.
Tap Clear cache button.
Tap Clear data button, then OK.
The error should have disappeared by now, however, if it still kept popping up, then the last step will take care of it.
STEP 4: MASTER RESET
If all else fails, there’s no other option but to backup all your data and perform master reset to give your phone a fresh start. After all, you just updated it to Lollipop. It’s the best time to set it up again and make it like new.
Turn off the device.
Press and hold the following three buttons at the same time: Volume Up key, Home key, and Power key.
When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
When the Android System Recovery screen appears, release the Volume Up and Home keys.
Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
Press Power button to select.
Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
Press Power button to select and start the master reset.
When the master reset is complete, ‘Reboot system now’ is highlighted.
Press the Power key to restart the device.
ALL I know is
1. None of these solutions work. Tried them all.
2. Tmobile is utterly useless in life. ALL their reps. I’m sorry, but kindness doesn’t fix problems; knowledge and training on the issue does.
3. Samsung rep told me my phone was too old for service and she didn’t know anything about the s5…. a 2.5 year old phone.
2a. Will NEVER get a Tmobile plan as long as I live. Knowledgeable service is non-existent.
3a. I will never get a Samsung again because knowledgeable service is non-existent.
1a. I am about to throw this commie POS
I just had my Note 5's screen leak purple as if bruised. This Note 5 is my 4th Android. My phone was replaced with a S7 Active, and now I am seeing this IMS Service thing. None of the above fixes have worked.
i'm using galaxy g5, i had the same same problem, so i got into the message setting and disabled auto-retrieve under mms. i hoped it can help
Help to solve the problem for me pls...
I cannot use any of the solution above meanwhile I use Galaxy A7
I have a J7 and what worked for me is switching my default messaging app. I couldnt find the spots the other answers say so i changed my default to facebook messenger and it stopped. then i changed it back like 20 minutes later and it wasnt doing it anymore
Kan de uitleg ook in Nederlands ik wordt ook gek van die irritante gelukt ieder minuut. Ik hou mijn telefoon constant op stil
Change your default messaging app to Google's messages or facebook messenger, to do that go to settings>apps>threedots on top right corner>defalut apps>messages and change it to another one.this will definitely solve it, this is solved in my s8. This will occur after any kind of software update,there is no need to panic,just change the default messages app.
MY RESOLUTION: Turn off WIFI Calling.
MY DEVICE: Samsung Galaxy S5 via T-Mobile.
ENVIRONMENT: Issue started when I got home and connected to WiFi at home. Particularly after Daylight’s Savings time turned off during the Summer.
WHAT IS IMS SERVICE? The IP Multimedia Subsystem (IMS) is a concept for an integrated network of telecommunications carriers that would facilitate the use of IP (Internet Protocol) for packet communications in all known forms over wireless or landline. Examples of such communications include traditional telephony, fax, e-mail, Internet access, Web services, Voice over IP (VoIP), instant messaging (IM), videoconference sessions and video on demand (VoD).
DID YOU RESTART THE PHONE? I did and this is how the problem started.
WHY DOES THIS WORK? The phone tells you it has a problem with your Voice Over IP Carrier Connection. I blame T-Mobile today as they host resources for me to VoIP over. Whatever. They still are awesome.
Methods to Fix IMS service has stopped error
Method 1: Uninstall any recently installed app.
Method 2: Wipe Cache Partition of Message App
Method 3: Wipe Cache Partition of Samsung
Method 4: Reset Configuration Message[worked]
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