Locked out of phone
My children changed the lock on my screen, now it has completely locked me out. I understand I need to do a factory reset, but I can't get in the phone to do it. What can I do?
You can perform a factory reset by using the volume and power keys. First power off the phone then follow the steps:
Press Volume Up + Volume Down + Power Buttons -This gives you two options select Volume Up (Recovery Mode) -Scroll Down with Volume Down to "Wide Date/ Factory Reset" -Select with Menu button on buttom left of screen -Once reset is done select first option "Reboot System Now" to Reboot.
Now you have done a factory reset on the phone.
The proper way to do it is as follows..
1. Turn phone off.
2. Hold the VOLUME DOWN and POWER buttons simultaneously, you'll feel a vibration almost immediately, keep holding the two buttons for about ten to fifteen seconds until you feel another vibration.
3. Release the buttons and immediately press the VOLUME DOWN button until you see a large exclamation point (!) In the center of the screen and nothing else.
4. Release the button and quickly press the following buttons in this order (do not hold just press and release)..
5. The phone should now reboot itself and when the screen comes on you will see gears. The phone is resetting to factory specs. Be patient, it could take up to a half hour.
VÒILÁ! she is back to factory settings, after gears with progression bar ends, phone should reboot and you are brand spanking new. Good luck! Happy Resetting!!
Try this it may work it may not but it won't hurt to give it a go turn on your phone and dial..
(Asterisk, pound, asterisk, pound, seven, seven eight, zero,. pound, asterisk, pound, asterisk)
If worked in one of my older phones and not another so it's temperamental. Hope it works for you. Best of luck!
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