Why does my sound not work?

if it is a windows 10 hp laptop than i think you should follow the steps that i told you just remove the old sound driver and restart the computer and update the driver check the playback device for more support contact hp http://www8.hp.com/us/en/contact-hp/supp... and make sure you have your windows updated and also check the driver that has been recent update . uninstall some critical updates can also help you . thanks

i own a Lenovo laptop with same kind of issue . follow this may be it will fix it for you as it did for my windows computer

update the sound driver and restart the computer

check the sound settings and playback device

uninstall and reinstall the sound driver .

if nothing works follow this post as it helped me .

FIX -laptop-sound-not-working/

and see if this take care of this issue . thanks

The same thing happened to me where my top row keys wouldn't function, including the volume and brightness keys. I tried the shut down process, and it didn't work. When I checked settings and went to keyboard, I realized I had pressed "Treat top-row keys as function keys." After I unchecked it, all the keys worked again.

If you are using a laptop computer with no external speakers connected, make sure the volume is turned up by using controls on the keyboard. They may buttons (as shown in the image to the right), or a secondary function of another key; generally indicated with blue text and activated by holding the Fn key at the same time.

No sound could be several things:

First: Check that the earphone/external plug is fully plugged in. Then go to the lower right hand corner, to the volume control and click on the arrow > and make sure that your device (headphones etc) is selected. If it just says input | output, make sure your Chromebook is charged. My audio buttons quit working and the volume bar stays to the left when my battery gets too low. Charge it up and then do a browser reset and a hard reset. (to do the browser reset, click the three bars in the upper right hand corner, go to settings>advanced settings >browser reset (at the bottom). Then hold the refresh button (looks like a circle with an arrow, usually the F3) and the power. This generally does the trick for me.

Click on your settings. Next to the adjustable volume you might see a pair of earbuds. Click on the earbuds and go to the output section. Finally click speaker> i hope this helped ;)

Click on Start Button

Go to My Computer and right click on it

Go to manage and then select device manager

Here you can see "Sound and multimedia" something click on it.

Now click on update driver and select online update it will download driver and you will listen your sound.

Go to the bottom right of your screen and click the section where it has your profile picture. You will see a variety of options, but on the second on up there is a sound bar. Click on the right arrow next to it, and choose " Speaker (Internal) " And "Microphone (Internal) "

I had this same problem but am pretty sure I fixed it by pushing the M key which un mutes it

I have a Chromebook and i was logged in to my account and my sound was not working so I logged in as guest and it worked probably because I installed a chrome app that did that.

my chrome book sound was not working when I was in my account but I signed into guest and the sound worked probably because I installed a chrome app that did that.

I plugged in my earbuds, played my music for 5 or more seconds, paused, unplugged the earbuds and pressed play, it worked.

Thank you so much!! I shut off my computer and then did the steps and then realized that you have to mute it before! I was quite worried that it would not play, but it did!!!

You have to go to the settings.After you go to powerwash(you have to search it)and you click on restart.