Place your phone in the charging station to charge the battery. If the phone does not start to charge, then your battery could be faulty. In that case, refer to the Battery Replacement Guide.
Keypad is not functioning properly
If there is an issue with your keypad it may prevent your power button from working correctly. In that case, refer to the Keypad Replacement Guide.
Non-responsive buttons
If the key pad buttons are non-responsive, they need to be replaced. Refer to the Keypad Replacement Guide.
Loose or broken keypad
The keypad buttons might be loose or broken. Look over the keypad closely, and if that is the issue then refer to the Keypad Replacement Guide.
Battery is not charging
Replace the battery when it no longer provides acceptable performance. Refer to the Battery Replacement Guide.
Improperly inserted charging cable
Make sure the charging cable is securely inserted.
Remember to keep the metal contacts at the battery base clean.
Speaker volume is low
Volume setting is too low. You can adjust the earpiece volume during a call using the volume key on the side of your phone. Briefly press the volume key to increase or decrease the volume.
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