- Printer Won't Print
- Printer Won't Print and Has Solid Red Status Light
- Printer Works but Has Blinking Red Status Light
- Printer Won't Print, Plus Smart Panel Program Pop-Up Window
- Paper Doesn’t Feed
- Poor Print Quality
The printer is not responding to print jobs in the queue.
Check to make sure printer is plugged in properly and that cord is intact.
Turn the printer off and back on again.
A pop-up window, aka the "Smart Panel," indicates that the printer has a faulty Imaging Unit. Replace this unit following this guide.
The printer won't print and the status light has changed from green to red.
Refill paper tray with new paper.
Open front panel and back panel. Dislodge any sheets of paper you find.
Push front panel to assure it's clips are engaged.
If waste toner is missing, you will need to insert a new one.
Empty the Waste Container (Guide?).
Replace the Toner Container with a new one using this guide.
The status light has changed from green to blinking red.
Printer can still print if toner is low, but not reliably. Replace old toner cartridges with new cartridges to avoid inconsistencies.
You see this pop-window on your computer screen. It indicates that the Imaging Unit needs to be replaced.
Follow these steps to replace the Imaging Unit.
The printer attempts to initiate but is not able to grab paper.
Remove paper tray. Turn printer on it's backside so you can access the underbelly. Locate small roller. Clean roller … or … rough up roller with abrasive material like sand paper.
There are problems with the way your document looks.
Follow these steps to replace the Fuser Unit.
Follow these steps to replace the Toner Roller (Guide).
Follow the above steps to replace the Toner Roller.