学生によって寄稿されたWiki
iFixit学生教育プログラムに参加している素晴らしい学生チームが、このWikiを作成しました。
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Camera Won't Power On ==
The camera does not show any signs of turning on when the setup button is pressed.
Faulty Charging Cable
Ensure that the charging light on the back of the device lights up when the device is connected to USB power. If the charging light does not light up, test your charging cable with another device or try another one.
Faulty Battery
If the device only powers up when connected to USB power and shuts off when disconnected after allowing sufficient time to charge, the battery is faulty. You can replace the battery using this guide.
No Sound
There is no sound from the camera or from the Ring app.
Audio is Disabled in Device Settings
Make sure that you don't accidentally disable recording in your Ring app. Setting up your Ring Outdoor Security Cam Battery in the Ring app is an easy process.
The Camera is not Properly Positioned
Make sure that the camera is placed in an optimal position to hear everything you want to be heard. Whether you’re mounting the device outdoors or indoors, your camera will only pick up audio in the general direction it is facing.
Faulty Microphone
Use this guide to replace the device's microphone.
Faulty Speakers
Use this guide to replace the device's speakers.
No Video or Video is Blurry or Distorted
When connected to a viewing device there is no video or the video is poor quality.
No WiFi Connection
Make sure that your camera and viewing device are connected to the same Wi-Fi network to ensure proper connection. To see if there is no connection look at the back of the device and if there is a rapidly blinking light there is a Wi-Fi setup issue.
Poor Wifi Connection
Make sure that your camera and receiving device are in range of each other and have a strong connection to the Wi-Fi network. If not, move the device or camera closer to the Wi-Fi router.
Infrared LED lights Are Faulty
If the camera is in a dark area check that the infrared lights surrounding the camera lens are illuminated. If not, check the night setting in the Ring App. Move the camera to a well-lit area. If there is still no video, you may need to replace the LED lights using this guide.
Camera Unit Is Faulty
If after checking all of the above issues there is still no video, you may need to replace the camera unit using this guide.
Camera Doesn’t Respond To Motion
The camera does not detect motion.
Motion Detection Is Turned Off In Settings
The first possibility is that the motion detected is not activated. Use the Ring App to check and update the camera's settings.
When motion is detected, the camera either records for too long or doesn't record.
The camera either does not start recording or takes too long to start recording when an item or person passes in front of it.
The device's angle is too high or too low to detect movement.
Ensure that the camera is aimed perpendicularly to the area you wish to keep an eye on.
The device's settings have sensitivity set to low.
To enhance the sensitivity of the motion sensor, utilize the Ring Mobile app.
Solar Panel Is not working.
Solar panel isn’t charging.
Make sure there is no debris or shade covering the panel. Check the charging cord for any damages. If none of these solutions work, consider a replacement.
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