Lorex LBV2521-C Troubleshooting
This is the Troubleshooting page for our device.
Camera Will Not Turn On
When powering up the camera, the display does not respond to the user.
There Is No Signal From The Camera
If no picture is being shown on the screen from your camera, then first check the power and battery of your camera. After that make sure your camera and its receiver are set on. Verify if your camera is within range of its receiver. If it is then check to see if your receiver may also be out of power. If this is the situation then connect your receiver to its charger and plug it into the nearest outlet. After doing all these checks and checking the power, if your camera still refuses to turn on then it’s possible that the camera channel has just been turned off or deactivated. To activate the channel, click the Camera Setting icon and press OK to confirm. Next, click Activation and select OK.
The LCD Display Is Not On
Your receiver must be turned on for your LCD display to work. If the receiver refuses to turn on, then most likely the battery is dead. If the battery is not charging for the user then it may be completely defective and requires replacement. Otherwise, it could be that the receiver may be currently in power saving mode and the display could be fixed by turning it on by pressing any button on your receiver. If the Display Still refuses to turn on after all this then your screen is a lemon and needs to be replaced.
Camera Will Not Record Video Or Capture Motion
If motions do not cause your system to start up this will cause a failure to record any kind of video on your camera.
Motion Does Not Cause Your Camera System To Start-Up
Lorex 1080p Bullet Camera cannot recognize motion correctly meaning it could be a lemon and needs to be replaced
Only Very Extreme Amounts Of Motion Cause Your Bullet Camera To Record
The Camera may just need to have the motion detection settings adjusted. To do this first go into the camera’s settings and click OK. Then find the MD motion and select it and press OK. Then from there, you have to choose the channel to adjust motion settings for and then click OK. Click OK repeatedly to adjust the sensitivity to get to the best setting.
Unwanted Motion Is Recurrently Being Recorded
The unbridled amount of motion that keeps being recorded causes excessive and unwanted video recording on Lorex 1080p Bullet Camera. Adjust motion settings to set the camera to ignore motion in certain contained areas. To do this you will need to set a custom motion detection area. Select Your camera setting and click OK. Then find the MD Area and select OK to confirm. Then pick the channel with which you will adjust motion settings and select OK. Then A blue grid should appear, use the arrows to travel around said grid, and press OK to manipulate squares in the grid. A blocked grid square will have an X going right through it.
Lorex 1080p Bullet Camera has a feature where you can set scheduled recordings to have set start and stop times for when you want this security camera to record. To create schedules click on the schedules icon from the main menu and press ok. Then use arrow keys to pick out the dates and your pacific star and stop record times. If you only wish for your camera to record motion during the time and date inputted, then set the recording schedule type to Motion. Select OK to save.
Recorded Video Is Unclear Or Distorted
The Lorex 1080p Bullet Camera does not display recorded images from the camera clearly.
Broken Or Smeared Lens
If the image shown is dark, unclear, or blurry then check the lens of the camera. Clean the lens with a clean dust cloth. If the lens is broken, chipped, or scratched you may need to replace this component.
If the signal coming from your camera is weak there could be an issue with the camera’s connection with its receiver. Check your receiver and make sure it is in close proximity to your camera and that the receiver’s antenna is out and raised. Make sure to remove any obstructing obstacles that could be blocking the receiver’s signal to the camera. If the problem persists then there could be a major issue with the wireless transmitter or the receiver’s antenna meaning it must be replaced. Remember to avoid installing your camera in an area that a wireless signal will have difficulty signaling through such as passing through an area of concrete, metal, or cement for example.
The Screen Appears to be “White Washed”
If your camera is only displaying a white image this is known as a technical term called White Wash. This happens when there is a bright light source pointed directly at the camera’s lens obstructing the recording. To fix this issue make sure your camera is located at a spot that is not pointed to a direct light source.
Camera Loses Power Rapidly
If your Lorex 1080p Bullet Camera appears unable to hold a charge.
Issues With The Camera's Power Supply
The Camera is failing to charge could be due to a malfunctioning power supply. Check to see if your electrical outlet is functional. Then Look at the battery of the device and make sure the battery is in the right position. You can decipher the correct side of the batty by placing the This Side Down sticker on the bottom of the camera’s battery. If all this fails most likely the battery is a lemon and needs to be replaced.
Damaged Power Source
Exposure to weather elements can damper the adaptor’s power to the cameras. If the connection isn’t strong and proper power flow isn’t occurring you may need to replace the adaptor.
Video Too Bright/Light/Dark
This could be due to a broken internal component. If your recorded video isn’t appearing at the correct light saturation this could be because of a broken LED light. If you look inside of your camera you should be able to see a small foam ring around the camera lens that reflects low light. Remove this lens and clean it and place it back properly. If the problem persists after that then most likely the LED lights have burned out and need to be replaced.