Screen is Black/Not Working
Display not working properly or faulty screen.
Dead Pixels Anywhere on Screen, Cracks, or Chips.
This can easily be fixed with a screen replacement. Try replacing the screen with this guide.
The screen display system could have been disconnected internally; this guide will give you details on how to reconnect/replace it.
Headphone Audio Cuts In and Out
Wired audio accessory playback randomly stops and starts, or does not connect at all.
Headphone Cable is Damaged
Headphone cable could be worn. Try other headphones that would work for your device.
Internal Headphone Jack is Damaged
The 3.5mm jack within the phone can become disconnected or damaged; this guide details how to replace this.
Battery Dies Quickly
The phone’s battery life is significantly lower than when new
Phone batteries decay over time and most can be replaced with a new battery. Use this guide to replace your battery.
Battery Exposed to Extreme Temperature Fluctuations
Phone batteries can be damaged from high heat and drain faster in cold temperatures. You can use this guide to replace your battery.
Speaker Outputs No Sound
Speaker’s output may be scratchy, or won’t play anything at all
Speaker May Be Damaged
Check to see if the speaker has any scratches or has any cuts around or on it. The speaker can be replaced using this guide.
Speaker May Have Been Disconnected Internally
- Remove screen to access internal connections
- Check the connection for the speaker(s)
- If disconnected, try reconnecting them yourself or replacing the entire connection itself. Use this guide for help.
- If connected and still not working, the speaker(s) may be damaged.
Front Camera Not Working
Front camera does not input signal to display images or the picture is blurry.
Lens may be scratched
Locate, remove, and inspect the front camera assembly to identify any damage to the lens. Unfortunately, if the lens is scratched the entire camera will need replacement. Instructions for this repair can be found in this guide.
Camera may be destroyed
If all internal connections between the camera and main board are in tact, examine the camera as a whole to identify any damage that could prevent the camera from working. The camera can be replaced using this guide.
Loose internal connection
- Remove screen to access internal connections.
- Verify stability of camera’s connection.
- Reconnect existing camera, or replace it with a new one using this guide.