EnV2 won't turn on
No matter what you do, you can't get your EnV2 to turn on.
Hold outer power button on
Before diving into the insides of your EnV2, read on
Hold inner power button on
The EnV2 has two power buttons, be sure to try them both
Drained/bad battery
If your EnV2 won't turn on, it could be a battery issue.
Bad display
It is possible that it appears nothing is happening because the display is bad. It is possible the display is bad and must be replaced.
Bad connection
If the display is functioning and the battery works, the problem likely lies in the connection between the charging port and the battery, and must be fixed.
EnV2 Outer Keyboard Doesn't work
' ' The outer keyboard does not work! ''
Hold the power button
Make sure that the phone is on before testing the keys
Make sure that the keyboard has not come loose
If the keyboard feels loose, some pressure may be able to move it back into place
Bad keyboard
If none of the above work, the keyboard is likely broken and will need to be replaced.
EnV2 Inner Keyboard Doesn't work
' ' The inner keyboard does not work! ''
Hold the power button
Make sure that the phone is on before testing the keys
Make sure that the keyboard has not come loose
If the keyboard feels loose, some pressure may be able to move it back into place
Bad keyboard
If none of the above work, the keyboard is likely broken and will need to be replaced.
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