編集中 Google Pixelのフリーズした画面

最後に翻訳されてから長い時間が経過しています。

変更の表示

	Is your Google Phone frozen? Is the screen not responding? This will go over several common occurrences when it comes to your Google Pixel freezing. The problem is caused by various software issues, so read on to determine the right solution for you!

-	== ~~First Steps~~ ==
+	== The Basics ==

	Perform these preliminary steps to help get your phone working again. When your phone is operating normally, check some of the causes and solutions to prevent it from happening again.

	* Force restart (soft reset) your phone.
-	** First try holding the ''power button'' for 30 seconds — If this does not help, plug your phone into a charger and try again.
+	** First try holding the power button for 30 seconds. If this does not help, plug your phone into a charger and try again.
	** If the above does not work, perform a soft reset by holding both the ''power button'' and ''volume down button'' for 20 seconds.
+	* Check for Android updates (if you can). Open Settings, then select *System > System Update*.
	[comment]solutions[/comment]

	== Full Storage ==

-	If your phone’s storage is maxing out, this could impact the operating system’s ability to function. ~~Additionally~~, ~~having enough space~~ is ~~necessary to install new Android updates~~.
+	If your phone’s storage is maxing out, this could impact the operating system’s ability to function. Think of it like your sock drawer. You can squish any number of additional pairs of socks in, but eventually your drawer will stop closing. We think you can see where this is going....

-	# To check your storage capacity and use, open the ''Settings'' app > ''Storage > Free up space''.
-	# You can view each category to see what is taking the most space. From there, I suggest removing some unused apps, videos, or pictures to free up space.
+	# To check your storage capacity and use, open *Settings > Storage > Free up space*.
+	# View each category individually to see what is using the most space.
+
+	[image\|3486216]

	The Google Pixel has the option to free up storage automatically when it nears the limit.

-	# This is set by going to ~~the ''~~Settings~~'' app~~ > ''Storage'' > ''Free up space'' > ''Overflow ~~menu icon''~~ ⋮ ~~on the top right~~ > ~~''Settings'' > ''~~Smart ~~storage''~~.
+	This is set by going to *Settings > Storage > Free up space > Overflow Icon ⋮ > Settings > Smart Storage.*

	== Outdated Apps ==

-	Out of date apps can caused various issues. ~~You can manually apply updates from the Google Play Store.~~
+	Out of date apps can caused various issues especially due to compatibility with newer versions of android or related applications.

-	* To check for app updates, ~~open~~ the ''Google Play Store~~'' app, then select the ''Profile icon'' on the top right > ''My Apps & Games''~~. ~~From there, click ''Update All''.~~
+	Although app updates usually proicess automatically, you can manually apply updates from the Google Play Store.

-	== Multitasking Apps ==
+	# Open the Google Play Store.
+	# Select the Profile icon on the top right.
+	# In the My Apps & Games. From there, click Update All.

-	~~It’s a good idea to close out all apps now and then to optimize your experience using~~ the ~~phone~~.
+	Please note this verbiage has changed slightly over the years, but will be in largely the same location.

-	* You can close out all running apps by swiping up from the bottom of the screen and tapping ''Clear all''.
+	== Heavy Workload ==

-	~~== Buggy Android Version ==~~
+	Your phone doesn’t usually process the same sort of tasks as your laptop might, but it still has hardware limitations. If the issue only occurs in specific applications, or when combinations of things are open, this may be to blame.

-	~~Your phone may need to update to~~ the ~~latest version~~ of ~~Android. Updates fix known bugs in~~ the ~~software, which might be contributing to your phone freezing~~.
+	* Close out all running apps by swiping up from the bottom of the screen and tapping *Clear all*.

-	* Check ~~for~~ updates ~~by opening~~ the ~~''Settings'' app,~~ ~~then selecting ''System'' > ''System Update~~.''
+	* Check to see if system or application updates are processing. These can utilize a high amount of system resources. See if the phone is more responsive once these have finished.

-	== ~~Faulty Firmware~~ ==
+	== Android Corruption ==

-	A factory reset is the last resort regarding software bugs as this will completely wipe the phone of all personal data and reinstall the phone’s operating system. Since factory resets will completely wipe your phone’s data, make sure you have a backup of your phone before attempting this. For more information on resetting your phone, [[How To Factory Reset Your Google Pixel\|check out this page\|new_window=true]].
+	Android, the Operating system nearly all Galaxy phones run may have become damaged. Usually this is the result of a botched update, but could be any number of things.
+
+	A factory reset is the last resort regarding software corruption, as this will completely wipe the phone of all personal data and reinstall the phone’s operating system. Since factory resets will completely wipe your phone’s data, make sure you have a backup of your phone before attempting this. For more information on resetting your phone, [[How To Factory Reset Your Google Pixel\|check out this page\|new_window=true]].

	# To perform a factory reset, power off your phone by holding down the ''power button''.

	# This factory reset process will take some time to complete.
	# Finally, restore the backup by logging into your Google account from the ''Settings'' app.
-
	[comment]conclusion[/comment]

英語

ページタイトル

表示タイトル

概要

If your Google Pixel has a frozen screen, this page aims to help you identify the causes and what to do to fix them.

追加情報

Is your Google Phone frozen? Is the screen not responding? This will go over several common occurrences when it comes to your Google Pixel freezing. The problem is caused by various software issues, so read on to determine the right solution for you!

== The Basics ==

Perform these preliminary steps to help get your phone working again. When your phone is operating normally, check some of the causes and solutions to prevent it from happening again.

* Force restart (soft reset) your phone.
** First try holding the power button for 30 seconds. If this does not help, plug your phone into a charger and try again.
** If the above does not work, perform a soft reset by holding both the ''power button'' and ''volume down button'' for 20 seconds.
* Check for Android updates (if you can). Open Settings, then select ***System > System Update***.
[comment]solutions[/comment]

== Full Storage ==

If your phone’s storage is maxing out, this could impact the operating system’s ability to function. Think of it like your sock drawer. You can squish any number of additional pairs of socks in, but eventually your drawer will stop closing. We think you can see where this is going....

# To check your storage capacity and use, open ***Settings > Storage > Free up space***.
# View each category individually to see what is using the most space.

[image|3486216]

The Google Pixel has the option to free up storage automatically when it nears the limit.

This is set by going to ***Settings > Storage > Free up space > Overflow Icon ⋮ > Settings > Smart Storage.***

== Outdated Apps ==

Out of date apps can caused various issues especially due to compatibility with newer versions of android or related applications.

Although app updates usually proicess automatically, you can manually apply updates from the Google Play Store.

# Open the Google Play Store.
# Select the Profile icon on the top right.
# In the My Apps & Games. From there, click Update All.

Please note this verbiage has changed slightly over the years, but will be in largely the same location.

== Heavy Workload ==

Your phone doesn’t usually process the same sort of tasks as your laptop might, but it still has hardware limitations. If the issue only occurs in specific applications, or when combinations of things are open, this may be to blame.

*  Close out all running apps by swiping up from the bottom of the screen and tapping ***Clear all***.

* Check to see if system or application updates are processing. These can utilize a high amount of system resources. See if the phone is more responsive once these have finished.

== Android Corruption ==

Android, the Operating system nearly all Galaxy phones run may have become damaged. Usually this is the result of a botched update, but could be any number of things.

A factory reset is the last resort regarding software corruption, as this will completely wipe the phone of all personal data and reinstall the phone’s operating system. Since factory resets will completely wipe your phone’s data, make sure you have a backup of your phone before attempting this. For more information on resetting your phone, [[How To Factory Reset Your Google Pixel|check out this page|new_window=true]].

# To perform a factory reset, power off your phone by holding down the ''power button''.
# With the phone powered off, hold the ''power button''. While continuing to hold power, start holding the ''volume down button''.
# You can release it when the screen shows “bootloader”. Navigate using the ''volume down button'' until you highlight "Recovery Mode". Use the ''power button'' to select
# Press the ''power button'' and ''volume up button'' at the same time. Navigate using the ''volume down button'' to select “Wipe Data/Factory Reset”. Use the ''power button'' to select.
# Press ''volume down'' to highlight “Yes” and use the ''power button'' to select.
# This factory reset process will take some time to complete.
# Finally, restore the backup by logging into your Google account from the ''Settings'' app.
[comment]conclusion[/comment]

== Related Pages ==

* [[Google Pixel Not Charging|Google Pixel Not Charging|new_window=true]]
* [[Google Pixel Unresponsive Black Screen|Google Pixel Unresponsive Black Screen|new_window=true]]
* [[Google Pixel Lines on Screen|Google Pixel Lines on Screen|new_window=true]]
* [[Google Pixel Camera Blurry|Google Pixel Camera Blurry|new_window=true]]
* [[Google Pixel Overheating|Google Pixel Overheating|new_window=true]]
* [[Google Pixel Won't Turn On|Google Pixel Won't Turn On|new_window=true]]
* [[Google Pixel Keeps Restarting|Google Pixel Keeps Restarting|new_window=true]]
* [[Google Pixel No Sound|Google Pixel No Sound|new_window=true]]

日本語

[title|Google Pixelのフリーズした画面]

[summary]Google Pixelの画面がフリーズしてしまった場合、このページではその原因と対処法をご紹介します。[/summary]

[summary_image|2717809]

Google Phoneがフリーズしていませんか？画面が反応しませんか？Google Pixelのフリーズについて、よくある現象をいくつかご紹介します。この問題は様々なソフトウェアの問題によって引き起こされますので、正しい解決策を見つけるために参照してください！

== まず初めに ==

以下の予備手順を実行し、携帯電話を再び使えるようにしましょう。携帯電話が正常に動作するようになったら、いくつかの原因と解決策を確認し、再発を防止してください

* 携帯電話を強制再起動します。
** 電源ボタンを30秒間押し続けてください。
** 上記の方法でうまくいかない場合は、''電源ボタン''と''音量ダウンボタン''の両方を20秒間押し続けてソフトリセットを実行してください。
[comment]solutions[/comment]

== ストレージがいっぱい ==

お使いの携帯電話のストレージがいっぱいになっている場合、オペレーティングシステムの機能に影響を与える可能性があります。また、Androidの新しいアップデートをインストールするには、十分な容量が必要です。

# ストレージの容量と使用状況を確認するには、''設定''アプリ > ''ストレージ > 空き容量''を開いてください。
# 各カテゴリを表示し、何が最も容量を占めているかを確認することができます。そこから、使用していないアプリ、ビデオ、写真を削除して、空き容量を確保することをお勧めします。

Google Pixelには、容量が上限に近づくと自動的にストレージを解放するオプションがあります。

# これは、''設定''アプリ＞''ストレージ''＞''空き容量''＞右上の''オーバーフローメニューアイコン''＞''設定''＞''スマートストレージ''で設定できます。

== 古いアプリ ==

古いアプリは様々な問題を引き起こす可能性があります。Google Playストアから手動でアップデートを適用することができます。

* アプリのアップデートを確認するには、''Google Playストア''アプリを開き、右上の''プロフィールアイコン''>''マイアプリ＆ゲーム''を選択します。そこから''すべてを更新''をクリックします。

== マルチタスクアプリ ==

携帯電話の使用感を最適化するために、時々すべてのアプリを終了することをお勧めします。

* 画面下部から上にスワイプし、''全てをクリア''をタップすることで、起動中のアプリをすべて終了させることができます。

== Androidのバージョンがバグっている場合

Androidの最新バージョンへのアップデートが必要な場合があります。アップデートはソフトウェアの既知のバグを修正します。

* ”設定''アプリを開き、''システム''>''システムアップデート''を選択してアップデートの有無を確認します。

== ファームウェアの不具合 ==

ファクトリーリセットは、携帯電話から個人データを完全に消去し、携帯電話のオペレーティングシステムを再インストールするため、ソフトウェアのバグに関する最後の手段です。工場出荷時のリセットは、携帯電話のデータを完全に消去するため、これを試みる前に携帯電話のバックアップがあることを確認してください。携帯電話のリセットの詳細については、[[How To Factory Reset Your Google Pixel|このページをチェックアウト|new_window=true]]を参照してください。

# ファクトリーリセットを実行するには、''電源ボタン''を押しながら電源をオフにします。
# 電源を切った状態で''電源ボタン''を押し続け、電源ボタンを押し続けている間、''音量ダウンボタン''を長押しします。
# 画面に”ブートローダー”と表示されたら離してください。”リカバリーモード”をハイライトするまで''音量ダウンボタン''を使ってナビゲートします。”電源ボタン''を使って選択します。
# 電源ボタン''と''音量アップボタン''を同時に押します。ボリュームダウンボタンを使って ”データーの消去/ファクトリーリセット『Factory Reset 」を選択します。電源ボタンを使って選択します。
# ”音量ダウン''を押して 「はい 」をハイライトし、''電源ボタン''を選択します。
# このファクトリーリセットプロセスは完了するまでに時間がかかります。
# 最後に、''設定''アプリからGoogleアカウントにログインしてバックアップを復元します。

== 関連ページ ==