Canon EOS Rebel T3i Troubleshooting
Released March 2011, can be identified by SKU: 5169B032 .
Camera won't power on.
Nothing you try will turn on the camera.
Your battery might be dead or faulty. If the battery is dead you will need to charge it. If that does not work, the battery could be damaged and will need to be replaced. Check out this battery replacement guide for more information.
Battery installed incorrectly
The battery could have been inserted upside-down/ backwards. Make sure the battery is connected correctly. The silver connectors should make contact with the springs inside of the battery compartment.
Memory card recognition
The camera will not recognize the memory card.
Card installed incorrectly
The memory card could have been inserted upside-down/ backwards. Make sure to properly insert the card. The silver connectors should make contact with the inside of the memory card compartment.
Memory card is corrupt
The memory card could have been corrupted, and might require replacing.
Memory card not formatted to camera
If the memory card is not formatted for the camera, you will need to format the card with your computer before you can use it.
Broken/ cracked screen
The screen is broken/cracked.
You dropped your camera
You will need to replace the screen. Check out this screen replacement guide for more information.
The camera will not focus .
The connector prongs for the lens may be dirty.
If the prongs that connect the lens to the camera are dirty, the lens will not function. Make sure the prongs are clean and reconnect your camera lens. Remove the external lens from the camera, and wipe off the silver metal ring with a clean dry cloth.
Flash will not work
The flash will not go off no matter what you try.
Flash burned out
Overuse can cause the flash bulb to burn out. You may need to replace it. Check out this flash replacement guide for more information.
If the camera has water damage, the flash could fail. You may need to replace your flash. If that does not fix the problem, the motherboard can be replaced. Check out this motherboard replacement guide for more information. If either replacement doesn't help, you will need to replace your camera.
If the battery is bad/low/dead, the flash could be effected. Try charging or
replacing the battery. See the 'Damaged/dead battery' section above.
There's a giant, ugly crack in my camera. It still works, but it looks like it's been through a category five hurricane.
The outer body of the camera can be replaced if it's become cracked or damaged. Check out this body replacement guide for more information.