Yes it is a bad camera. The wifi signal comes from the inside of the camera and you can tell if it's working or not because it'll light up red inside. The only way to resolve the issue is one or two ways. First you could get another camera for the Drone that you have searching for it online and hopefully it would be fixed and that aspect. Secondly would be getting a new drone. Third you could also contact promark and they will help you tremendously I called because my battery and my GPS shadow drone was not working properly and they sent me another battery free of charge. Customer service was excellent and those batteries are about 50 bucks. So that's how I resolve the issue let me know if you have any other questions.