"Why does the screen unexpectedly freeze on me?"に関する回答Please visit our device troubleshooting page located here for solutions to this issue.
"Why is audio not playing from the speakers?"に関する回答There could be a problem with the software. Before ripping apart your device, try a soft reset on the device! Follow this link to our troubleshooting page for information on how to soft reset the device.
"Why does the screen look messed up after resuming from standby?"に関する回答There could be a software malfunction. Soft reset the device. Follow this link for the steps: Troubleshooting Page