Ran through the entire process on my son's 4th Gen iPod, and everything was great (comments were very helpful). But: I've got no audio. None - zilch - nada. The speaker wires did not rip, the volume button's flex cable did not tear... in fact, they work to raise and lower the (on-screen image of the) volume. But no sound. The impact that brought the iPod to Dad's operating room was near the headphone jack - but the sound worked even with the smashed screen. Now? Clean, crack-free screen but no sound. Any clues?