I'm your run of the mill computer guy. I have still not owned or built a desktop, but i have too many laptops in my room. I really want to help someone when somethings not right with their stuff.
I have the exact same laptop. it could be an hdd model but mine has an ssd, I suggest you first restart the laptop. if that doesnt help then consider doing a full reinstall on windows or if you have an hdd upgrade to an ssd