This is the second time I had the problem all right it's very simple turn off your tablet then take something sharp like an earphone or something sharp the end where it would go in in the little hole at the top where you would put the earphone what you do is you put it in you leave it there on the counter 20 pick it up push it back in at the counter 20 as you're turning it turning it on it should be fine

The last I heard you put a pin in where earphone goes and hold it