Zachery Zavala

I know my blu-ray player is turned on because the power light is showing, but I can't access any online features to my...

My device turns on, but the disc I am trying to play is not reading for some reason.

My first suggestion would be to check to make sure if the USB is securely connected to the blu-ray player. If it is, check to make sure the USB device is on. If it isn't coming on, this may mean the USB itself is damaged. For further help, you could try checking out the Troubleshooting Page.