This is a guide to replacing the Back Cover on the Zune Flash 2nd Generation.
Prior to disassembly, verify the hold switch is engaged to ensure the device will not turn on during the procedure.
If the device turns on while it is being disassembled it could cause irreversible damage to the device.
Remove the top metal clip by inserting a Zune opening tool in between the faceplate and back cover and pulling gently back as shown in the images.
You should hear a 'click' as the clip detaches from the device.
Remove the two screws shown using a small Tri-Wing screwdriver.
Insert the Zune opening tool between the faceplate and the back cover, starting from the top and slowly work your way around the device.
Work your way around the Zune until the back cover comes free. Remove the back plate and set it aside.