Follow this guide to replace a cracked or damaged screen on the Motorola Moto E5.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
This guide requires the removal of the battery. We recommend not re-using the old battery, as removing it can deform it slightly and potentially cause safety issues if you re-use it. Replace the battery along with the screen.
For your safety, discharge the battery below 25% before disassembling your phone. This reduces the risk of a dangerous thermal event if the battery is accidentally damaged during the repair.
Prepare an iOpener and heat the back of the phone along one edge for about two minutes, or until it's slightly too hot to touch. This will help soften the adhesive securing the back cover to the phone.
You may need to reheat and reapply the iOpener several times to get the phone warm enough to cut the adhesive. Follow the iOpener instructions to avoid overheating.
A hair dryer, heat gun, or hot plate may also be used, but be careful not to overheat the phone—the internal battery is susceptible to heat damage.
Slide the opening pick along the edge of the phone, cutting through the adhesive securing the back cover to the phone's frame.
As you move on to cutting the adhesive around the rest of the phone, it may help to leave an opening pick in place here and grab another for the following steps.
There are some areas around the edge that are held down with plastic clips. The opening pick should detach most of the clips. If not, insert an opening tool into the gap and pry the back cover up to release the clips.
Since the back cover is held down with clips, replacing the adhesive around the perimeter of the back cover is optional. Replacement adhesive comes in a pre-cut sheet to match the contours of the back cover.
The daughterboard is still attached to an antenna cable, so lift the daughterboard up from the left side of the phone and flip it over its right side to prevent ripping the antenna cable out.
Only the frame, the LCD screen, digitizer assembly, and display cable remain.
Compare your new replacement part to the original part. You may need to transfer remaining components or remove adhesive backings from the new part before installing.