Logitech Zone 950 Repair

The Logitech Zone 950 is an over-ear wireless business headset engineered for noisy work environments, emphasizing clear conversational audio and distraction reduction. It uses durable materials including aluminum in its construction and highlights sustainability in packaging and a disclosed carbon footprint. Key features called out on the product page include AI noise suppression, four noise‑canceling microphones, and hybrid active noise cancellation (ANC). The product is sold as a premium business headset with a Graphite color option (SKU/MPN 981-001317) and a $299.99 list price on Logitech's site.

The Logitech Zone 950 can be identified by the model number (M/N A00172). The model label is on the Logitech Zone 950 can be identified by its model/SKU (981-001317) and product ID (zone-950-wireless-headset). The model and SKU are listed on the product page and packaging; common label locations for headsets are on the earcup housing or product packaging. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Over-ear wireless headset (business/classroom use)
• Model / SKU / MPN: 981-001317 (Zone 950 - Graphite); productID: zone-950-wireless-headset
• Price (MSRP): USD 299.99 (listed on product page)
• Microphones: 4 noise‑canceling microphones (marketing: 4 noise-canceling mics)
• Noise Cancellation: Hybrid ANC plus AI noise suppression for reduced distractions
• Materials: Aluminum and other durable materials; sustainability-focused packaging
• Carbon Footprint: 14.6314 kg CO2e (stated on product page)
• Connectivity: Wireless (product marketed as a wireless headset; specific wireless protocols not specified on product page)
• Intended Use: Business communications — optimized for conversation clarity and reduced background noise
• Driver / Internal Components: Driver model/manufacturer and battery specifications not specified on the product or support pages

Common repair-relevant faults are battery/charging failure, connectivity or pairing issues, microphone or ANC problems, and physical damage to earcups/headband. Diagnose by verifying the headset powers on, testing pairing with another device, checking mute and software (Logi Options+) settings, and visually inspecting cables/earcup housing for damage; contact Logitech support or file a warranty claim if hardware faults persist.

For additional troubleshooting help, visit: Visit https://support.logi.com for product support, contact options, and to use Logi Options+ for device settings and firmware updates.

Check Logitech warranty information and file claims via the Logitech Support site; spare parts documentation is not listed for this product on the support page.

• https://www.logitech.com/en-us/shop/p/zo...
• https://support.logi.com/hc/en-us/articl...