Logitech Webcam C920-C Repair

The Logitech Webcam C920-C is a Full HD USB webcam designed for conference calls, streaming, and content creation. It features a full‑HD glass lens, 78° field of view, HD auto light correction, and dual built‑in microphones for stereo audio. The housing is made from durable ABS plastic and the lens is optical glass; Logitech also uses recycled plastic in the product design. The webcam mounts to monitors via an adjustable clip and connects to host systems with an integrated USB cable.

The Logitech Webcam C920-C can be identified by the model number (M/N V-U0030-O). The model label is on the body/underside of the unit or on the original packaging. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Model / SKU / MPN: C920 HD Pro Webcam / SKU 960-001055 / MPN 960-001055
• Resolution: Full HD 1080p at 30 fps
• Lens: Full HD glass lens
• Field of View: 78°
• Microphones: Dual built-in stereo microphones (integrated)
• Connectivity: USB (integrated cable, USB-A connector)
• Materials: Durable ABS plastic housing with optical glass lens; made with recycled plastic elements
• Product ID / Category: productID c920-pro-hd-webcam; category: webcams
• Compatibility: PC and Mac (common OS support via standard UVC drivers; Logitech software available on support site)
• Key Features: HD auto light correction, adjustable clip/mount, stereo audio, Full HD video capture

Common repair-relevant faults include no video (often caused by a damaged or disconnected USB cable, or host USB port failure) and poor image/mic performance from dirty or misaligned optics/microphones. Diagnose by testing the webcam on a different USB port or computer, inspecting the integrated cable and connector for damage, cleaning the lens with a microfiber cloth, and checking OS camera permissions and input selection.

For additional troubleshooting help, visit: Visit Logitech Support (https://support.logi.com) and the product page for setup guidance, troubleshooting, and software (Logi Options+).

Refer to Logitech's warranty page for regional warranty terms and claim procedures; warranty details vary by region.

• https://www.logitech.com/en-ch/shop/p/c9...
• https://support.logi.com/hc/en-us/articl...