Logitech USB Headset Mono H570e Repair

The USB Headset Mono H570e is a single-ear, wired USB headset designed for office and call-center use, offering hands-free communication and a noise-canceling microphone for clearer calls. It is built from durable plastics with reinforced headband components to withstand daily wear in professional environments. Key features include a boom microphone, plug-and-play USB connectivity, and an over-the-head design for extended comfort. Logitech's support materials emphasize basic, driverless compatibility across common desktop operating systems.

The Logitech USB Headset Mono H570e can be identified by the model number (M/N A00193). The model label is on product packaging and on the headset housing. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Model Number: H570e
• Form Factor: Mono (single-ear) over-the-head wired headset
• Connectivity: USB-A (fixed cable, plug-and-play)
• Microphone: Boom-mounted noise-canceling unidirectional microphone (exact capsule model not specified by support page)
• Materials: Durable ABS plastic housing with reinforced headband components (metal reinforcement reported in product design)
• Compatibility: Windows and macOS — basic audio and microphone functions are driverless according to Logitech support
• Cable: Fixed USB-A cable (length not specified on the official support page)
• Key Switch Manufacturer: N/A — no mechanical key switches present
• Spare Part Model Numbers: No spare-part numbers listed on the Logitech support article; support page indicates no spare parts are available
• Firmware / Software: No firmware updates or specialized software required; Logitech recommends Logi Options+ for compatible devices but none is required for H570e basic operation

Common repair-relevant faults include intermittent or failed audio/microphone due to cable damage, failed USB connector, or detached internal wiring. Diagnose by testing the headset on multiple USB ports/computers, visually inspecting the USB cable and strain-relief, and opening the earcup to check solder joints and wire continuity with a multimeter. Replace damaged cable/connector or re-solder broken wiring as needed.

For additional troubleshooting help, visit: Refer to Logitech Support (https://support.logi.com) for assistance; the product support article for the H570e contains FAQ and contact options.

Refer to Logitech's regional warranty information available on their support site; warranty coverage varies by region and purchase channel.

• https://support.logi.com/hc/en-us/articl...