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Background
The MX KEYS COMBO for Business Gen 2 is a professional wireless keyboard-and-accessory bundle engineered for enterprise productivity and multi-device workflows. It pairs low-profile scissor-style keys with smart backlighting and multi-host connectivity via Bluetooth Low Energy or the Logi Bolt USB receiver. The combo is built from durable materials (reinforced plastics and metal internal components) and designed for long daily use, with spill-resistant surfaces and a stable, premium typing platform. Key features include rechargeable battery with long runtime, multi-device pairing, and enterprise-grade wireless security.
Identification
The Logitech MX KEYS COMBO for BusinessGen2 includes Keyboard (M/N YR0073), Mouse (M/N MR0096) and USB receiver (M/N CU0021). Model labels are located as follows — Keyboard: on the underside product label; Mouse: on the underside product label; USB Receiver: printed on the flat face or side of the receiver housing near the USB plug. Each component carries its own model (M/N) and serial (S/N) identifiers.
Specifications
- Included components: MX Keys business keyboard (Gen 2) and Logi Bolt USB receiver (bundled); specific mouse model may vary by bundle
- Switch Type: Low-profile scissor switches (Logitech proprietary membrane + scissor stabilizer)
- Keycap material: Molded ABS with matte finish
- Connectivity: Bluetooth Low Energy and Logi Bolt USB receiver (enterprise-grade 2.4 GHz)
- Battery: Rechargeable Li‑Po battery; typical battery life up to 10 days with backlighting, up to ~5 months with backlighting off (usage dependent)
- Backlighting: Smart illumination (proximity and ambient light sensors), adjustable backlight levels
- Security: Logi Bolt encrypted connection for enterprise deployments
- Ports: USB‑C charging port on keyboard (used for charging and pairing/firmware updates)
- Compatibility: Windows, macOS, Linux (basic functionality); advanced features via Logi Options+ software
- Materials and construction: Reinforced plastic top case with internal metal chassis elements for rigidity and long-term durability
Troubleshooting
Common repair-relevant faults include charging failures (check USB‑C cable and port for debris or damage), connectivity/dropout issues (re-pair via Logi Bolt or Bluetooth and verify firmware), and unresponsive or sticky keys (inspect and clean under keycaps; test switch function). Diagnostics: try alternate cable/port, re-pair and update firmware with Logi Options+, and remove keycaps to check for debris or damaged scissor mechanisms.
For additional troubleshooting help, visit: Visit https://support.logi.com for drivers, Logi Options+ software, and business support. Product-specific FAQ and support articles available on Logitech's support site.
Additional Information
Warranty Info
Typically covered by a limited hardware warranty (commonly 2 years for business products; exact terms vary by region and purchase).
