Logitech ClearChat Pro USB Repair

The Logitech ClearChat Pro USB is a wired USB headset designed primarily for PC voice communication, featuring a noise‑canceling boom microphone and stereo audio. It is built for frequent use with durable materials including a reinforced headband and molded ABS housings, plus strain‑relieved cabling for long life. Key features include plug‑and‑play USB connectivity, an integrated USB audio interface, and on‑device controls for common call functions.

The Logitech ClearChat Pro USB can be identified by its model number (M/N NO-MN). The model label is on model labeling on the earcup/underside. The device’s serial number (S/N) appears nearby on the same label.

• Manufacturer: Logitech
• Model: ClearChat Pro USB
• Form Factor: Wired USB stereo headset (on‑ear design)
• Connectivity: USB (integrated USB audio adapter, USB-A plug)
• Microphone: Noise‑canceling boom microphone (electret noise‑canceling element)
• Construction Materials: Reinforced headband, molded ABS housings, strain‑relieved cable
• Compatibility: Windows and macOS (plug‑and‑play; no dedicated downloads listed for this product)
• Spare Parts Availability: No spare parts listed on Logitech support page
• Software/Downloads: No product downloads available; legacy Logitech software deprecated (Logi Options+ recommended for supported devices)
• Battery: N/A (powered via USB)

Common repair‑relevant faults include no audio or microphone not detected and physical cable damage. Diagnose by testing multiple USB ports and cables, confirming system sound/input settings, and verifying the device appears in OS sound device lists; inspect the USB plug and cable for frays or broken strain relief. Logitech lists no spare parts or downloads for this product on its support page.

For additional troubleshooting help, visit: Visit https://support.logi.com and search for "ClearChat Pro USB" for product guidance; contact Logitech support for region‑specific assistance.

Refer to Logitech's warranty page; warranty terms and length vary by region and product registration.

• https://support.logi.com/hc/en-us/articl...