Logitech C920 Repair

The Logitech C920 is a widely used external webcam designed for high-quality video conferencing and content creation. It features a durable polycarbonate housing with a reinforced metal-clamp hinge and a multi-element glass lens to improve clarity and longevity. Key features include Full HD 1080p video at 30 fps, H.264 hardware encoding, autofocus, and dual stereo microphones. The unit mounts with a universal clip and includes a tripod thread for stable studio setups.

The Logitech C920 can be identified by the model number (M/N VU0062). The model label is on the underside of the camera near the USB cable exit. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: External USB webcam, clip/tripod mount
• Video Resolution: 1920×1080 (Full HD) at 30 fps; also supports 720p at 30 fps for some apps
• Video Compression: H.264 hardware encoding (on-board) for efficient streaming
• Lens: Multi-element glass lens for improved sharpness and reduced distortion
• Autofocus & Light Correction: Autofocus with automatic light correction for varying lighting conditions
• Microphones: Dual built-in omnidirectional stereo microphones (integrated)
• Connectivity: USB 2.0 Type-A integrated cable (bus-powered)
• Mounting: Universal clip for displays plus 1/4"-20 tripod thread for external mounting
• Power: Powered from host USB port (USB bus-powered)

Common repair-relevant faults include no video output (often caused by a damaged USB cable or failed USB controller), persistent autofocus/haze (dirty or damaged lens or autofocus actuator fault), and microphone failure (loose internal connection). Diagnose by testing the camera on another computer/port, inspecting and continuity-testing the cable, checking the lens for contamination or mechanical obstruction, and verifying microphone input in OS audio settings.

For additional troubleshooting help, visit: Visit https://support.logi.com for drivers, downloads, and support articles for C920/C920s.

Limited hardware warranty varies by region (commonly 1 year). Check Logitech support for region-specific terms.

• https://support.logi.com/hc/en-us/articl...
• https://www.logitech.com/en-us/products/...