If you are having difficulties with the Hot Tools HPK12 flat iron, try referring to the troubleshooting page.
Background and Identifcation
The HPK12 Hot Tools pink flat iron is a light weight flat iron with a heat capacity of 450 degrees. The HPK12 includes two one-inch titanium plates and an eight-foot swivel cord. This flat iron does not include an LCD display unlike later models. The Hot Tools HPK12 flat iron is no longer offered on the manufacturer website.