HP Chromebook 14-SMB Repair

If you are experiencing trouble with a HP Chromebook 14-SMB we have helpful guides for getting it to turn on and for solving Wi-Fi issues.

The HP Chromebook 14 SMB laptop has a sleek, reliable, and portable design. The laptop is designed to meet productivity and connectivity needs for a student on a budget. This laptop is designed to be perfect as a home, work, or school laptop. This Chromebook supports Android features such as Android apps and Google Play, expanding its capabilities.

The HP Chromebook 14 was released by HP on September 29, 2013, as a Consumer-focused device.

The HP Chromebook 14 SMB is a general term for a few series of models powered by Intel and with a solid-state drive providing ample storage space.

Chromebook 14

G-Series: Chromebook 14 G3 through G7

A-Series: Chromebook 14a Chromebook 14a-na1 Chromebook 14A G5 Chromebook Enterprise 14A G5 Chromebook 14-ca0xx Chromebook 14-ca1xx Chromebook 14-da0xxx Chromebook 14-db0xxx

In order to identify the model, there is a label underneath the Chromebook with a model number followed by letters and numbers. Those letters and numbers should match any of the previously mentioned series.

Generally, a HP Chromebook 14-SMB has a 14in screen with a black edge around it, the keyboard is white, or silver and the overall exterior is normally black with the HP logo emblazoned on the top.

The serial number on the back shows the year and week of the year that the Chromebook was made in. For the serial number the typical format is to have the 4th, 5th, and 6th characters to reference when the product was built.  The first character is the year date (Y) and the next two (WW), the week in that year it was made.

CCSYWWZZZZ

For example: 509 means year 2015, week 09 means week 9 of 2015, so between March 5th-12th of 2015.

Processors Intel™ Celeron® N5100 1.10 GHz processor (quad core, 2933 MHz front side bus (FSB), 6 W)

Intel Celeron N4500 1.10 GHz processor (dual core, 2933 MHz FSB, 6 W))

Chipset Intel integrated soldered-on-circuit (SoC)

Varies, generally one of these two.

● 35.6 cm (14.0 in), liquid crystal display (LCD), full high definition (FHD) (1920 × 1080), antiglare, white light-emitting diode (WLED), UWVA, 45% CG, eDP, slim (touchscreen or non-touchscreen) display panel with narrow bezel and some have a privacy shutter; typical brightness: 250 nits

● 35.6 cm (14.0 in), LCD, high definition (HD) (1368 × 768), antiglare, WLED or LED, SVA, 45% CG, eDP (Either 1.2 without PSR, flat touchscreen or ultraslim non-touchscreen) display panel with narrow bezel with or without a privacy shutter; typical brightness: 250 nits

Processors Intel™ Celeron® N5100 1.10 GHz processor (quad core, 2933 MHz front side bus (FSB), 6 W)

Intel Celeron N4500 1.10 GHz processor (dual core, 2933 MHz FSB, 6 W))

Chipset Intel integrated soldered-on-circuit (SoC)

Memory: On-board (non-upgradeable) system memory supporting 8 GB or 4 GB

Storage: On-board (non-upgradeable) support for 32 GB, 64 GB, or 128 GB MO-276 MMC v5.0

Support for 2933 LPDDR4X 0.6v IC FBGA200 system memory

Media card reader microSD™ media reader slot

Supports microSD, SDHC™, SDXC™

Push-push insertion/removal

Multimedia card On-board (non-upgradeable) support for 64 GB MO-276 MMC v5.0

Networking Intel Wi-Fi 6 AX201 ax 2×2 + Bluetooth® 5.0 MU-MIMO M.2 2230 non-vPro® 160MHz MIPI+BRI WW with 2 antennas

On-board (non-upgradeable) support for embedded MultiMedia Controller (eMMC) 32 GB MO-276 MMC v5.0

Audio and video Integrated dual speakers

Integrated HP HD camera

720p by 30 frames per second

Audio-out (headphone)/audio-in (microphone) combo jack

HDMI port

USB Type-A ports (2)

USB Type-C® port (1)

Keyboard: Integrated, spill-resistant, backlit keyboard

Touchpad

Battery: 2 cell, 47 WHr, HP Long Life

Smart AC adapter: 45 W, non-PFC, standard, USB Type–C, straight

Power cord: C5, 1.0 m (3.3 ft)

Titan C security chip

Privacy camera shutter door

Nano security cable lock

OS: Google® Chrome™

HP Chromebook Website for 14-SMB

Free Online Device Manual

Guide for Not Turning On

Google Chromebook Support Website