If you are having difficulties with the Acer Aspire E5-571-5552 , try referring to the troubleshooting page.
Background and Identification
The Acer Aspire E5-571 has many different sub models. When looking at the bottom of the laptop the model number will read E5-571-XXXX. Where XXXX is a different combination of numbers or letters and numbers. The difference between these models are negligible and usually are nothing more than larger HDD, RAM, screen resolution, etc. However, they are all built the same and these guides should work with any sub model of the E5-571 and E5-571G. The E5-571-5552 comes in two colors, black and gray. They are all 15.6 inches diagonal and have a full keyboard(including number pad) as well as a large multi touch type trackpad.
The connections include a standard d-sub(VGA) port, ethernet port, HDMI port, 1 x USB 3.0 port(colored blue), 2 x USB 2.0 ports(colored black), SD card slot, and a headphone/microphone audio jack.