メインコンテンツにスキップ

Announced 2020, August 05 Status Available. Released 2020, August 21

37回答 すべてを表示

There is a vertical light (line) in my phone screen.

There is a vertical light (line) in my phone screen. How can I remove it?

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 0

4 件のコメント:

Hey there Jean, has your phone experienced any recent liquid damage, or maybe experience a drop of some kind?

さんによる

@jmehnert Hi Jacob! I can't acknowledge any such kind of leakage or any other accident on my phone

さんによる

@jeanberchm52941 Are their any other troubleshooting steps you have taken? I.e, restarting your phone, etc?

さんによる

I just restarted and it doesn't disappear

さんによる

コメントを追加

1 件の回答

We've seen this happen with other phones, but typically the culprit is the cable that connects the display to the motherboard not being seated correctly. If your phone is still under warranty try and request a repair with the store you purchased it from, or from Samsung. Or, if you are able to/comfortable with it you can try and open the phone up and reseat the display cable to see if that helps.

iFixit doesn't have the guide for this phone yet, but you can follow along with this tutorial. I'd also highly encourage you to document your process and post your findings here.

Best of luck to you!

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Jean Berchmans Niyitegeka さん、ありがとうございました!
統計データ:

過去 24時間: 2

過去 7 日: 5

過去 30 日: 25

今までの合計 25